Comments on: A call from the loyalty department http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/ software development, technology, science and philosophy by Rémy Roy Thu, 09 Sep 2010 00:25:41 +0000 http://wordpress.org/?v=2.6 By: Rémy Roy http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-29529 Rémy Roy Wed, 14 Jul 2010 21:52:03 +0000 http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-29529 Hey Judi, I do feel your frustrations. I have had the same kind of feeling towards them for a while. Hey Judi,

I do feel your frustrations. I have had the same kind of feeling towards them for a while.

]]> By: judi brown http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-29517 judi brown Wed, 14 Jul 2010 15:16:46 +0000 http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-29517 Our Bell phone company has billed me anywhere from $128 to $350 the next. Give me a credit one month then next says adjustments of $250 or more. Can't get right answer fed up if it wasn't so difficult in changing companies i would do it and they know it. Just fed up with this company more than i can say. Judi Our Bell phone company has billed me anywhere from $128 to $350 the next. Give me a credit one month then next says adjustments of $250 or more. Can’t get right answer fed up if it wasn’t so difficult in changing companies i would do it and they know it. Just fed up with this company more than i can say. Judi

]]> By: Rémy Roy http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-744 Rémy Roy Thu, 05 Jun 2008 22:55:30 +0000 http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-744 It seems like telecommunication companies are setting up traps everywhere to make better profit. Profit is an end, not a mean. It seems like telecommunication companies are setting up traps everywhere to make better profit. Profit is an end, not a mean.

]]> By: r3 http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-728 r3 Thu, 05 Jun 2008 13:30:03 +0000 http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-728 I agree about opening up the tunnel for competition. The more companies jump on board the more 'minipolies' will have to up their anti. I dont even want to get started on my HATRED for Bell. But Rogers, on the other hand is NO Angel either. I have been a Rogers wireless customer for 8 years. over the course of that time I changed my account type to suit my lifestyle. What happens? They re-start your account. BS! I needed a new phone and they couldnt give me one for free let alone a discounted price because I had just changed my account type. So i stupidly forked out $180 for a piece of crap phone. All these new providers popping up have better deals, and 'cooler' customer service reps. I am now getting out of bed with Rogers and jumping into single life. Koodo? I agree about opening up the tunnel for competition. The more companies jump on board the more ‘minipolies’ will have to up their anti. I dont even want to get started on my HATRED for Bell. But Rogers, on the other hand is NO Angel either. I have been a Rogers wireless customer for 8 years. over the course of that time I changed my account type to suit my lifestyle. What happens? They re-start your account. BS! I needed a new phone and they couldnt give me one for free let alone a discounted price because I had just changed my account type. So i stupidly forked out $180 for a piece of crap phone. All these new providers popping up have better deals, and ‘cooler’ customer service reps. I am now getting out of bed with Rogers and jumping into single life. Koodo?

]]> By: Ilan http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-725 Ilan Thu, 05 Jun 2008 08:04:11 +0000 http://www.remyroy.com/2008/06/04/a-call-from-the-loyalty-department/#comment-725 First, all these companies usually call during inconvenient times such as dinner, it is really annoying. Second I had a different problem with an internet provider: they offered me an electronic news letter for three months with no payment, before I accepted I asked them if I will receive an email when these 3 months expire, of course I received no email. After checking my account I saw I was charged for this "free" offer. Of course I immediately called them and disconnected from them. First, all these companies usually call during inconvenient times such as dinner, it is really annoying.
Second I had a different problem with an internet provider: they offered me an electronic news letter for three months with no payment, before I accepted I asked them if I will receive an email when these 3 months expire, of course I received no email. After checking my account I saw I was charged for this “free” offer. Of course I immediately called them and disconnected from them.

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